Project background

In 2018, the Lenovo Tablet team joined forces with the Amazon Alexa voice service to co-create a novel bundle consisting of a tablet and a smart dock. This Android tablet serves as a standard tablet when used independently and transforms into a static home hub device reminiscent of an Echo Show when connected to the dock,

“The Lenovo Smart Tab M10 with Alexa Built-in is a robust Android-based tablet that also serves as a smart home hub.

This elegant 10.1" HD tablet is designed for family sharing, offering enjoyable multimedia experiences whether it's docked or in standalone mode. When connected to the Smart Dock with Alexa Built-in, it not only charges but also enables you to ask Alexa questions, control your smart home, and more."

challenges

Stakeholder Management

Managing a diverse group of stakeholders—including internal teams, external partners, technical experts, business leaders, and marketing—was a top priority. Ensuring alignment across all parties and keeping everyone on the same page throughout the project was critical to its success.

Technical Challenges

The coordination between the core Alexa service, domain teams responsible for specific skills, integration teams, front-end developers, hardware engineers, and partner teams posed significant technical challenges. Iterating on technical requirements and ensuring seamless collaboration across these teams was essential to meet development timelines.

Balancing UX, Business, and Technical needs

With numerous business and technical requirements shifting priorities, balancing delivering a great user experience and meeting business objectives without compromising technical feasibility was challenging. This balancing act was key to the project’s overall success.

Role and responsibility

  • Feature Planning and Roadmapping

    Defined and prioritized the product roadmap, aligning business objectives, user needs, and market trends to ensure the successful development and launch of key features.

  • Stakeholder Management

    Managed relationships with internal and external stakeholders to ensure everyone remained aligned on priorities, progress, and outcomes. Report the project updates to leadership regularly and drive awareness of the project at the organizational level.

  • Cross-Functional Collaboration

    Collaborated closely with engineering, design, marketing, partnership managers and leadership teams to drive the execution of product initiatives, ensuring alignment across departments and stakeholders.

  • Feature Launch Management

    Led the planning and execution of feature rollouts, coordinating timelines, resources, and communication efforts to ensure seamless feature launches and stakeholder buy-in.

  • Monitor User Feedback and Engagement Data Metrics

    Collect product reviews, user feedback, and satisfaction surveys. Monitor success metrics and user engagement weekly and identify new requirements to improve user experience.

  • Technical Requirements and QA Testing

    Worked alongside technical teams to address challenges related to front-end and back-end, as well as hardware integration. Developed testing criteria and worked closely with the QA engineer to ensure quality control.

Key Deliverables

  1. Supported the Lenovo M10 Launch at the 2019 CES

  2. Led the launch of Lenovo P10 and M10HD Tablet + dock bundle

  3. Alexa Communication feature milestone updates enabled Lenovo device to be the first 3rd party device to have a video calling feature and created a playbook for other devices in the same category

  4. Updated dock paring and onboarding experience to improve the user experience

watch this video about the product

The product remains available and can be purchased either on the Lenovo website or through Amazon